1. Data We Collect
Queueasy stores patient identifiers used for queue assignments, visit notes, referral information, and staff performance metrics. We encrypt all PHI and enforce strict access controls aligned with HIPAA and GDPR requirements.
Privacy Policy
Effective date: January 1, 2025
2. How We Use Data
Data is processed to orchestrate waitlist prioritization, inform routing decisions, and notify patients of turn updates. We never sell personal data. Anonymized insights may be used to improve system responsiveness and inform roadmap decisions.
3. Security Safeguards
Every environment is monitored 24/7 by our security operations center. We implement role-based access, audit trails, and automatic data retention policies to meet your regulatory obligations.
4. Your Rights & Contact
Administrators control retention settings and may request exports or deletion at any time. For privacy requests, reach us at compliance@Queueasy.health.